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New Phone Instruction
The Following Directions apply to the Plycom phones in use by staff with the exception of office secretaries.
Here is a short video that will help you learn the features of your new phone. (Building secretaries have a different model.)


http://jive.com/includes/training/phones/polycom-3XX-tutorial.swf

Using Your Voicemail Features

On Your School Phone

Access your voicemail from your phone:

  1. Dial *99 or press the Msgs soft key.
  2. Dial your password (default 0000).

Access your voicemail from someone else's phone:

  1. Dial *98.
  2. Dial your extension.
  3. Dial your password (default 0000).

Access someone else's voicemail from your phone:

  1. Dial *98.
  2. Dial the extension.
  3. Dial the password (default 0000). 

Remote Phone

Access your voicemail from outside of the system:

  1. Call your office extension.
  2. Press * when you hear the voicemail prompt begin.
  3. Dial your password (default 0000). 

 Greeting Types

  • Unavailable Message: This is the default greeting used for your voicemail.
  • Temporary Message: When recorded, this message will over-ride any other voicemail greetings you have recorded. In order to remove a temporary greeting it must be deleted.
  • Busy Message: This greeting is not used by default, but can be configured for use in a dial plan.

Change Voicemail Greeting

  1. Access your voicemail following the steps above.
  2. Press 0 for Mailbox Options.
  3. Record the desired message:
    1. Press 1 to record your Unavailable Message.
    2. Press 2 to record your Busy Message.
    3. Press 3 to record your Name.
    4. Press 4 to record your Temporary Message.

Delete a Temporary Greeting

  1. Access your voicemail following the steps above.
  2. Press 0 for Mailbox Options.
  3. Press 4 for Temporary Message.
  4. Press 2 to delete your Temporary Message.